website management services

Unlimited support for your website

Quick and reliable website support from a team of experts dedicated to helping you grow your business online. No long-term commitment. Cancel anytime.

Jamie Goldman
A client headshot
A headshot of a fare·well media client.
A headshot of a fare·well media client.
A headshot of a fare·well media client.
from 100+ reviews
The fare·well team taking a group photo in the Old Mill District in Bend, Oregon.
fare·well employee helping out a customer on a video conference call.
Tara Star
Mark Ehl
Clarie Duncan
Kisky
Nicole Mcnew
Jon Stark
Jamie Goldman
Anne
Tim Winner
Skip
Marisa Hosick
Ben Kittell
Amanda
Beau
Tara Star
Mark Ehl
Clarie Duncan
Kisky
Nicole Mcnew
Jon Stark
Jamie Goldman
Anne
Tim Winner
Skip
Marisa Hosick
Ben Kittell
Amanda
Beau

Website Support

A website marketing team at your fingertips

Providing excellent customer service is at the core of our company culture. Our team is there to support you and your organization. We see ourselves as an extension of your team. We enjoy getting to know our clients, their needs, and their pain points so we can provide solutions. Enjoy personalized assistance, quick turnarounds, and seamless integration into your team to boost your online presence and drive success, whatever that looks like for you.

Two female website designers working on a client's website design project.

Flexible Website Maintenance Plans

If you like us, you'll keep us—no long-term contracts

We want to earn your business, which is why our plans all offer month-to-month flexibility. With weekly reporting, multiple support channels, and quick response times, you'll have the benefits of an in-house team at a fraction of the cost.

One of the fare·well employees smiling while chatting with a client.

Digital Innovation

Always up to date with the latest innovations

Stay ahead of the curve with fare·well. Our team continuously researches and integrates the latest web design, SEO, automation, and technology advancements to ensure your website remains cutting-edge. Those strategies and research then allows us to provide more value to our clients by constantly improving our website plans.

Three web designers review a designer's latest work.

Website Maintenance Reviews

A few nice words from our friends/clients

Debbie White
Debbie White
The quality of work and attention that Kevin and his team at fare·well is top notch!
Melissa Lovemark
Melissa Lovemark
They are professional, well priced and fast! I would highly recommend them to anyone.
Jamie Goldman
Jamie Goldman
The team was very patient and went above and beyond, walking me through specific areas I needed help with.
Tim Winner
Tim Winner
World-class website that was delivered on time and within budget. The entire process was efficient.
Marisa Hossick
Marisa Hossick
I had the pleasure of working with Farewell Media to launch a new website for the Deschutes River Conservancy. Our work at the DRC is complex and Farewell helped us navigate how we tell our story in an accessible and beautiful way. I highly recommend working with Kevin and team!
Kamperage
Bend Teardrop
Techworks
First Story
EDCO
Bend Inner Alchemy
eForce Sports
Bend-La Pine Education Foundation
Warrior Impact
Brightsky Living
TAO
Deschutes River Conservancy
Hayden Homes Ampitheater

Website Plan Details

Frequently asked questions and answers

How does the payment structure work?

You'll sign up using one of the buttons above, which will take you to a checkout. Once you go through the checkout, there will be a recurring monthly charge starting on the day you sign up. If you ever need to upgrade, downgrade, or cancel, please email support@farewellmedia.com any time before your next month begins.

How do I request tasks?

We have an online portal that you can visit or email support@farewellmedia.com, which forwards to our whole team. We can also schedule a phone call, video call, or an in-person meeting if you're located in Bend!

Can I switch plans?

Yup! If you find a lower or higher plan that better fits you, we can upgrade or downgrade for you next month.

Can I really cancel anytime?

Yes! We want to ensure you are happy with our service and find it valuable. If you ever find you don't need updates anymore, we can cancel your plan anytime before your next month starts (which is based on your start date).

What if I don't like the revisions?

We allow for unlimited revisions so we can make sure you get exactly what you need.

How long does each request take?

A majority of development requests can be done within one business day. These include image updates, adding a blog post, editing text, and similar requests. Some more advanced requests, such as new pages, can take longer depending on the complexity.

Are requests and revisions really unlimited?

Yes! You can send us as many requests as you'd like. We will add that task to your queue and complete them one after another.

How much does website maintenance cost?

We have two types of website maintenance plans. Our basic plan includes hosting, weekly reporting, SEO health monitoring, and unlimited requests for any updates you'd like to make to your website. That plan is $499/mo with a discounted rate if paid annually. Our premiere package is made up of weekly and monthly optimization strategies that are customized to each client depending on their goals. The optimization plan is $1,499/mo with a discount if paid annually.

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