website management services
Unlimited support for your website
Quick and reliable website support from a team of experts dedicated to helping you grow your business online. No long-term commitment. Cancel anytime.
Website Support
A website marketing team at your fingertips
Providing excellent customer service is at the core of our company culture. Our team is there to support you and your organization. We see ourselves as an extension of your team. We enjoy getting to know our clients, their needs, and their pain points so we can provide solutions. Enjoy personalized assistance, quick turnarounds, and seamless integration into your team to boost your online presence and drive success, whatever that looks like for you.
Flexible Website Maintenance Plans
If you like us, you'll keep us—no long-term contracts
We want to earn your business, which is why our plans all offer month-to-month flexibility. With weekly reporting, multiple support channels, and quick response times, you'll have the benefits of an in-house team at a fraction of the cost.
Digital Innovation
Always up to date with the latest innovations
Stay ahead of the curve with fare·well. Our team continuously researches and integrates the latest web design, SEO, automation, and technology advancements to ensure your website remains cutting-edge. Those strategies and research then allows us to provide more value to our clients by constantly improving our website plans.
Website Maintenance Reviews
A few nice words from our friends/clients
Website Growth Plans
Website updates
Deliverables
Included in every plan
- website hosting
- daily backups
- security monitoring
- email support
- phone support
- video call support
- custom instructional videos + fixes
- Google Analytics monitoring + fixes
- Google Search Console monitoring + fixes
- SEO health monitoring + fixes
Website Plan Details
Frequently asked questions and answers
How does the payment structure work?
You'll sign up using one of the buttons above, which will take you to a checkout. Once you go through the checkout, there will be a recurring monthly charge starting on the day you sign up. If you ever need to upgrade, downgrade, or cancel, please email support@farewellmedia.com any time before your next month begins.
How do I request tasks?
We have an online portal that you can visit or email support@farewellmedia.com, which forwards to our whole team. We can also schedule a phone call, video call, or an in-person meeting if you're located in Bend!
Can I switch plans?
Yup! If you find a lower or higher plan that better fits you, we can upgrade or downgrade for you next month.
Can I really cancel anytime?
Yes! We want to ensure you are happy with our service and find it valuable. If you ever find you don't need updates anymore, we can cancel your plan anytime before your next month starts (which is based on your start date).
What if I don't like the revisions?
We allow for unlimited revisions so we can make sure you get exactly what you need.
How long does each request take?
A majority of development requests can be done within one business day. These include image updates, adding a blog post, editing text, and similar requests. Some more advanced requests, such as new pages, can take longer depending on the complexity.
Are requests and revisions really unlimited?
Yes! You can send us as many requests as you'd like. We will add that task to your queue and complete them one after another.
How much does website maintenance cost?
We have two types of website maintenance plans. Our basic plan includes hosting, weekly reporting, SEO health monitoring, and unlimited requests for any updates you'd like to make to your website. That plan is $499/mo with a discounted rate if paid annually. Our premiere package is made up of weekly and monthly optimization strategies that are customized to each client depending on their goals. The optimization plan is $1,499/mo with a discount if paid annually.
